the FAQs has been listed based on the most common questions asked
" anything else, we're there huss ! "
Since we deal in Imitation jewellery , it is safe to say that there is no guarantee or warranty as such. But our customers shared feedback is at highly positive side and they are seen using the same piece after years. We are very particular about quality while procuring each and every piece showcased.
This topic is to do with somebody's skin and comfort. Respecting that, we would rather request you to visit our store and for online clients, we would depend on your personal decision. Since, unfortunately we cannot proceed with return/ exchange request later.
We have strictly no RETURN/ EXCHANGE/ REFUND policies. If there is any damages with the recieved article in the parcel, kindly share parcel opening video, the needful action will be taken asap.
Do not apply perfume directly on your jewellery as it reduces lifespan of the item. After usage, clean it with cotton before storage for its good care.
90% of our purchases and designs are planned to be different than the previously sold item. Since we believe in non repetition , we want our customers to get a sense of exclusivity with every new purchase.
Since we use no filter as well our top priority is delivering best customer service , that wouldn't be a topic of trouble. A slight difference with the color due to proficiency of cameras used nowadays could happen , you can ask us for real time video of the selected item over whtsapp, the icon is on the corner right of the page.
We would love to invite you to our STORE, where you can try and buy items. If you are from outside valley, you can request for a mini video call session for confirmation and further proceed to buy our articles.
Yes, we have our store located at ADDRESS : 2nd floor, Nice Bakery Building, Old Baneshwor, SInamangal Road, Kathmandu. As well as you can check google or book vehicle through INDRIVE for our location.
10 am till 7 pm . We are open everyday of the week including Saturdays and on every FESTIVALs too.
Any offer at our store are only for members. Membership for us is about knowing that one is willing to associate with us in long run.
To become our MEMBER , we charge 100 Rs. for lifelong. One can purchase membership through our website as well at the store itself.